Returns & Exchanges
At Imprint Merch, we want you to love your gear, which is why we offer a 30-day return window for all unworn and unwashed apparel. If your order isn't a perfect fit or features a manufacturing defect, our team is here to make it right.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Securely pack the items in their original packaging, ensuring all tags remain attached and the garment is in its original condition.
Ship It Back
Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects your return, we will process your refund or ship out your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing