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Frequently Asked Questions

Everything you need to know about your Imprint Merch order

How long will it take to receive my order?

Most orders are processed within 2-3 business days. Shipping times vary by location, but domestic orders typically arrive within 5-7 business days.

What is your return policy for apparel?

We offer a 30-day return window for all unworn and unwashed items. Please ensure all original tags are attached to be eligible for a full refund.

How do I know which size to choose?

Each product page features a detailed size guide. We recommend measuring a similar garment you own and comparing it to our charts for the perfect fit.

Do you ship internationally?

Yes, Imprint Merch ships worldwide. Please note that international customers are responsible for any customs duties or import taxes incurred upon arrival.

How should I care for my printed merchandise?

To preserve the quality of the print, we recommend washing your garments inside out in cold water and tumble drying on low heat or air drying.

Can I track my shipment?

Absolutely. Once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress.